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Warranty
Refurbished.Soldrit Service Warranty
The service warranty is valid for 6 months from the date of purchase*** and is applicable only under the following terms and conditions:
- All repairs under the service warranty will be undertaken by authorized service providers only.
- It is the purchaser's responsibility to contact Refurbished.Soldrit.com, after which our team will guide them to the nearest authorized service center following initial troubleshooting steps.
- The company is not liable for the quality or performance of any software used by the purchaser.
- Warranty services will only be provided after a thorough inspection and clearance by an authorized service center.
- The warranty does not cover damages caused by misuse or any physical damage to the product.
- Accessories are excluded from the warranty policy.
Under this warranty, the company's liability is limited to repair services only. The maximum claim, if entertained, will not exceed the purchase price of the product.
Conditions Where Warranty Is Not Applicable:
- Failure to produce the original invoice from Refurbished.Soldrit.com during the warranty period.
- Products classified as pre-owned and sold on an "as-is" basis are not eligible for returns or warranty.
- Products not purchased from Refurbished.Soldrit.com or its authorized dealers.
- Defects arising outside the standard operating parameters for refurbished devices.
- Products not used in accordance with the original manufacturer's instructions, available on the OEM's official website.
- Defects caused by:
- Improper usage or modifications made to the circuitry by unauthorized personnel.
- Environmental factors such as abnormal voltage, power fluctuations, acts of God, or damages during transit.
- Damage caused by animals, insects, or other external factors.
Note: The company is not liable for any direct or indirect loss of data or information. Customers are advised to back up their data before handing over the device for service. Service personnel are not responsible for data loss during repairs.
***Time taken for repair will not extend the service warranty period.
Returns Policy
We accept product returns within 7 days of delivery only under the following condition:
- If the product does not match the description or specifications mentioned at the time of purchase.
To initiate a return:
- Contact us via email within the 7-day period with proof of the mismatch.
- The customer must return the product at their own cost.
Upon verification, the product will either be replaced with a similar product of equal value or the issue will be resolved to the customer's satisfaction.
Security
What Our Users Say
Got Questions? We've Got Answers!
Why should I trust Soldrit to buy refurbished mobiles, laptops, or tablets?
At Soldrit, we ensure that every refurbished device undergoes extensive quality checks and performance testing before it reaches you. Each product is certified and comes with a 6-month warranty, giving you confidence in your purchase. Our commitment to quality and customer satisfaction is backed by the positive feedback from thousands of happy customers.
When will I get delivery of my device after placing order?
We usually ship the products within 1 working day of your order and delivery takes within 3-4 working days in most parts of India.
What is the warranty on the product?
Refurbished mobiles, tablets, laptops come with 6 months Budli Service Warranty. For more information, please check:
https://refurbished.soldrit.com/pages/warranty
What is the Return Policy?
In case the product is not as described, you can lodge a complaint and return it within 7 days. For more information, please check:
https://refurbished.soldrit.com/pages/shipping-and-returns
Can I buy on COD (Cash on Delivery)?
Yes. In most cases you can order on COD by paying an initial deposit amount to us at https://refurbished.soldrit.com/pages/terms-conditions to confirm the order. This advance is required due to the high number of COD returns from buyers who are not serious.
Will I get an invoice?
Yes. We provide a GST Invoice for every order. Please inform us and it will be sent to your email address.